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To Print this Guide, select File/Print
from within your Browser now.
Revised 01/05/2004
This guide will explain how to download
and install a software
"Patch/Update"
for any ProServe
II Series
product. The sample screens in this guide are generic,
please follow the step by step instructions for proper installation.
Before you can download any file, you will need your "Customer ID"
number and the "1st UserID License" number.
see the Help/How To Update from within the ProServe
II Series
product.
Record your Login information and Current Version. Contents:
How To Download a "Patch" File
How To Install a "Patch" File
How
To Download a "Patch" File:
1) From the ProServe
II Series
Support page select a Download link.
You will need your Login info to continue, see
Help/How To Update from within ProServe
II)
2) After logging on select the proper Software
Version that applies to you.
3) View each "Update" and determine which
ones you will need.
Install “patches” in Sequence, Upd2.0001,
Upd2.0002, Upd2.0003 etc…
Example: you are running Version 2.0001, download 2.0002 and
2.0003..
Install 2.0002, by following this Guide and then Install 2.0003.
4) Select the Download link to
view more information on this
update.
5) From the Download Page, review and print
this page
and follow any special instructions that may be associated with that
download.
6) Select the Download
link..
7) In most cases you should see a screen like this, it depends on the
Browser your using.
To Download a file is to COPY a file from a Web Site to your computers
hard drive.
Never try to RUN the download file from current location.
Select SAVE to disk and select OK
8) It is important to Save this download file with the default
"file name" and select a Folder that you can later easily
find with Windows Explorer. To make this simple
you can save download files to your "C:\EasyBee"
folder or better still; create a NEW folder on your
drive C and call it PSupdates. Save all downloads in this folder.
9) Select Save, your Browser should indicate that the download is in
process.
10) After the download has completed,
select the Back
button on your browser and select another update
to
download if needed and start back at Step
4.
11) Exit your Browser and Log off the Internet.
How
To Install a "Patch" File:
At this point this guide assumes you have already
downloaded all "Patches
or Updates" needed.
CAUTION. We recommend making a backup
of your ProServe
II folder before installing patches.
This would be folder ProServe located on
your Drive C or where ever you installed it.
1) Make sure no other users are working in
the program.
NOTE: Installing this while others are working in the Main Program will damage the
system.
2) After downloading a “patch”, Locate that “patch”
on your hard drive.
It will look something like this with different update numbers.
This is a Zip Magic (self extracting ZIP file).
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