Reference Guide


Contents

Setup (menu option)
 
Single UserID License
    This utility program is designed to run as a single user installation, in other words; it's only necessary to purchase and install a single WorkPDA Interface Utility product, even if you're running on a network with more than one user. You should only run this utility from a single client's workstation. It's also designed to synchronize all PDA devices from this single workstation. So use the Password feature in ProServe II to disable other users from starting this utility. This product will allow you to re-assign this single license just like ProServe II does, from one client to another if needed.
 
PDA Device UserID License
    A single PDA Device UserID License allows this utility to synchronize with a single PDA Device. If you need to synchronize with more than one PDA device, you will need to purchase additional licenses. See purchase options
 
Purpose:
  • Setup PDA Device Usernames

  • Change PDA Device Usernames

  • Re-Assign Company Number

  • Adjust PDA Device Storage Limits

  • Activate Additional PDA Device Licenses

Note: The Company ID button is only made available if the current company loaded is not the default assigned company. Likewise the Save button is only available if the loaded company is the default assignment.
 
     When you setup your PDA device you would have given it a name, that name is what this utility refers to as a PDA Device Username. There're used to identify PDA Devices during the synchronization process. These usernames are also used when downloading to each users Work Orders PDA Sync file and Contacts Sync file. With that said, it should come to no surprise that changing usernames is not something you would want to do very often.
 
** If you accidentally erase or make any mistakes within this section, just select QUIT
Setup PDA Device Usernames
  • Simply enter a PDA Device Username for each Device UserID License you may have.

  • Each Username should match the PDA devices being used with this utility.

  • Select SAVE when finished..

  • Note: Usernames are not saved unless they are changed.

Note: If you're running Setup after Installing a WorkPDA Utility Tools Upgrade. It may be necessary to change the username and then change it back in order to activate it.
 
Changing PDA Device Usernames
  1. If the PDA Device in question is still functioning, you should upload.

  2. Empty the PDA Device Username Sync files by running the Download option with Delete options selected. Check both Work Orders and Contacts. This will remove all records from that users sync files.

  3. Then synchronize with that PDA Device if it's still functioning to clear it.

  4. .......Verify that all records are removed from that PDA Device in both Work Orders and Contacts.

  5. .......If not, delete the Work Orders and Contacts forms from that PDA by selecting the header then "delete form designs" while in the WorkPDA application.

  6. Start over at step 2 if step 5 was performed.

  7. Then run Setup and change the PDA Device Username.

Re-Assigning the Company Number
     Currently this utility is NOT multiple company compatible. When this utility setup runs for the first time; it assigns the currently loaded company number to all PDA Device UserID Licenses. It locks itself into that company number and will only execute the download and upload procedures within that company number. Re-assigning the company number can be done but should be done with caution.
  1. Start ProServe II and load the current assigned company number.

  2. Empty the PDA Device Username Sync files by running the Download option with Delete options selected. Check both Work Orders and Contacts. This will remove all records from that users sync files.   .......Do this for all usernames.

  3. Then synchronize with each PDA Device to clear it.

  4. .......Verify that all records are removed from each PDA Device in both Work Orders and Contacts.

  5. .......If not, delete the Work Orders and Contacts forms from that PDA by selecting the header then "delete form designs" while in the WorkPDA application.

  6. Start over at step 2 if step 5 was performed.

  7. Then re-start ProServe II and load the company number that should be assigned to this utility.

  8. Run Setup and select the Company ID button. This will verify some basic information and allow you to re-assign the company number.

  9. Select the Re-Assign button to complete this process.

 
PDA Storage Limits
     Use this to set the data storage limits for the Work Orders and Contacts forms that's stored on your PDA device. The default for each form is 1000 kb (1mb) of memory. The WorkPDA application requires about 450 kb and is not included. Using the defaults; the total memory that could be used is 2450 kb (2.5 MB). Use the chart below to determine what's needed for best performance.
Note: The synchronization program will indicate if memory limits are exceeded. Use this within reason, no need for overkill. Also; it only uses what's needed and this sets memory limits not memory allocation.

Work Orders Storage Limit
  • 500 kb would hold approximately 250 work order records.

  • Entry limits are: from 1000 to 5000 (kb).

  • Example: 1500kb would hold approximately 750 records.

Contacts Storage Limit
  • 500 kb would hold approximately 900 contact records.

  • Entry limits are: from 500 to 5000 (kb).

  • Example: 1500kb would hold approximately 2700 records.


Activating PDA Device UserID Licenses
     Any time you purchase additional licenses; you will need to run Setup. This will add and activate additional PDA Device UserID Licenses and allow you to setup a Username for each. This utility will remind you after you install additional licenses to run this process.
07/13/2006

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