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Support Options & Pricing... |
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Current Pricing as of March 01, 2003 |
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Current Price Schedule, EasyBee.net Online Store |
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Link above will open
a New Window.. |
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UserID License |
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ProServe
II
comes with One UserID License. (for a
single computer)
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ProServe
II Plus
Server & Single User comes with One UserID License.
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UserID License is
required for every other client (user) on your network.
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QuickBooks Export Utility
requires only one user license.
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WorkPDA Interface Utility
requires a user license per PDA device.
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Support Options |
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Internet Support:
* Customer ID
required
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Access to our Web Site is FREE
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Update Downloads are FREE (requires
login)
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Access to the User Forum is FREE
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Toll Free Support Line
1-877-903-6176 |
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Monthly Phone and E-Mail Support: * Customer ID
required
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1st 30 days is FREE
* ProServe II
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1st 90 days is
FREE * ProServe
II Plus
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Reporting an Error or Problem with the software: FREE
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$45.00 per month with a limit of 10
Occurrences
per month
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(Billed, If
Activity during that month)
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Annual Phone and E-Mail Support: * Customer ID
required
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1st 30 days is FREE
* ProServe II
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1st 90 days is
FREE * ProServe
II Plus
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Reporting an Error or Problem with the software: FREE
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$395.00 per
year with a limit of
25
Occurrences
per month
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On Site Support:
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- $65.00 per hour (within 40 Mile radius)
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Custom Programming:
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What is Activity? |
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If you make
One phone call during any month, your billed $45.00 for
that month.
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If you make
Nine phone calls during any month, your billed $45.00 for
that month.
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If you make
Six phone calls and Four emails during any
month, your billed $45.00 for that month.
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If you make
more than Ten phone calls or emails combine
during any month, your billed $45.00 for that month. All calls and
emails over 10 gets rolled over into the next month. (this
has never happen)
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If you
Do Not call or email us during any month, then you
do not get billed for that month.
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We actually
use ProServe
II to keep track of this and do our billing!
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This
doesn't apply to the Annual Support option.
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05/07/2008 |
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